How will my items be delivered?

At Town & Country Turf, our years of experience in supplying landscapers, nurseries and golf courses has taught us the value of providing customers with a quality service. To maintain this, we only cut the required turf the day before it is delivered. This means it reaches you in the best possible condition.

Delivery Dates

To give guidance as to when you can expect delivery, online orders received by 11am Monday - Thursday can normally be delivered within 2/3 working days, whilst orders placed on a Friday are normally delivered from the following Tuesday/Wednesday (we are unable to deliver on Saturday and Sunday). During busy periods these delivery times may be extended.  Please ensure that you provide a contact telephone number and e mail address  so that we can confirm delivery details. Also advise us of any height, width or weight restrictions that may apply to the approach of your property, and any further information which may affect the delivery, i.e. parking restrictions. 

Ordering Online   First Available Day of Delivery
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Monday
Friday Following Tuesday

Delivery Area

Prices quoted include delivery throughout most of the South East England. Deliveries further a field will attract a surcharge. We aim to deliver to most addresses, however this is not always possible. We mainly operate flatbed trucks with forklifts, which enable us to place your order onto your property (subject to access - minimum opening of 2.6m / 8’6’’ required)  at our drivers discretion. However, delivery addresses beyond our usual delivery area may be delivered by pallet service, and therefore NO forklift will be provided. In these cases we will contact you to discuss, so please ensure we have contact phone number for you.

Delivery Criteria

We prefer our customers to be on site the day of their delivery to direct our drivers. We will deliver without you being present, provided we have detailed instructions as to where your order should be placed. We do not accept any liability for theft or damage to items delivered and it is at the driver’s discretion as to whether it is safe to deliver to your chosen location.

For any further questions about delivery visit our FAQ’s pages for more information.